BULB

Better Customer Experience

The Challenge

BULB Technologies is a software company specialising in the digitalisation of customer support and customer experience management — through solutions for customer-facing teams and self-service applications. As the company grew and its product portfolio expanded — including the Cempresso platform and a range of CEM (Customer Experience Management) solutions — the need arose for a visual identity that could keep pace: clearer, more flexible, and capable of communicating credibly with partners on an international stage.
Bulb brand identity stationery set with notebook, mug, business card, and pen

Concept & Solution

The central idea was clear: present BULB Technologies as a company whose solutions are sophisticated and complex on the inside, yet simple, intuitive, and effortless to use on the outside. Technology that you don't see — but feel every day. The visual answer to that idea was found in the company's own initial. The letter B in the logo breaks out of its frame — a literal visual metaphor for out-of-the-box thinking and solutions that exceed expectations. It's not merely an aesthetic choice: it's a statement about how the company approaches every challenge it takes on. The identity was designed with a high degree of flexibility to accommodate the growth and expansion of the product portfolio — from new applications to new market segments. We developed a comprehensive graphic standards system, a range of promotional materials, interior and exterior signage, and the concept and design of an exhibition stand for appearances at international trade fairs.
Bulb company logo with blue bracket and bold gray text on white surface

The Result

A functional, clear, and consistent visual system that represents BULB Technologies as it deserves — as a technology leader serving more than forty clients across Europe, including Deutsche Telekom, A1, Telecom Italia, and United Group. An identity that grows alongside the company, without ever needing reinvention.